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WE GOT YOU COVERED

  • WHEN AND WHERE IS MIAMI CARNIVAL?
    Miami Carnival 23’ will be taking place during Columbus Weekend on Sunday, Oct. 8th at Miami Dade Fairgrounds – 10901 SW 24th St, Miami, FL 33165
  • WHEN AND WHERE IS JOUVERT?
    Miami Carnival 22’ will be taking place during Columbus Weekend on Saturday, Oct. 8th at Miami Dade Fairgrounds – 10901 SW 24th St, Miami, FL 33165
  • WHAT DO I NEED FOR COSTUME REGISTRATION?
    For registration, you need the following size information. Ladies: Actual Bra Size (34A, B, C) Waist & Band Size (in inches) Bottom Piece Size (S, M, L) Ladies: Bra Option (Regular Bra, Wire Bra, Monokini, Whole Piece) Ladies: Bottom Piece Option (Bikini, Thong, High Waist) Men: Waist Size (in inches) Pants Size (XSmall – 3XL) Female & Male: T Shirt Size (XS- 3XL) Failure to provide accurate sizes during registration will not be the responsibility of section leaders. Please order your correct size.
  • WHEN IS THE DEADLINE FOR REGISTRATION?
    XIA International Bands’ registration is open from the day our website is launched until costumes are sold out or by the last full payment date 9/9/2022, whichever comes first. Always register via our website to ensure registration is valid.
  • CAN I ORDER EXTRA ITEMS WITH MY COSTUMES?
    Each Section may have different additional options. Costumes may come with options for larger headpieces, collars, backpacks and other embellishments at an additional cost. If these options are available, they will be detailed on the registration page and in the section photo galleries, along with the cost attached.
  • I DID NOT GET A COSTUME; CAN I BE PLACED ON A WAITING LIST?
    XIA International Band does not maintain a waiting list however, there are very rare instances where a masquerader may cancel their order and notify us. Please email xiainternational@gmail.com and we will try our best to get you a costume, however we cannot make any promises.
  • I HAVE A COMMENT/COMPLAINT – WHOM DO I SPEAK WITH?
    Please send any comments to xiainternational@gmail.com or anyone listed on our contact page.
  • WHAT DOES XIA INTERNATIONAL ALL-INCLUSIVE PACKAGE INCLUDE?
    XIA International Bands’ All-Inclusive Package includes: ● Your Custom Designed Carnival Costume ● Complimentary Jouvert Package & Access to park ● Mega Music Truck with Digital Screens ● World Class Entertainment featuring an all-star Local & International DJ cast as well as surprise guest artistes ● Large Mobile Bar including bottle girls, unlimited premium drinks & Xia International Signature Drink ● Mobile Food Truck serving hot lunch & snacks ● Safety & Security Team ● Roaming Photographers & Videographers ● On-site First Response Medical Personnel access to the Miami carnival concert
  • CAN I WEAR OR DESIGN MY OWN COSTUME?
    No. Xia International does not allow masqueraders to design their own costumes. You MUST wear your full Xia International Band's costume together with wristbands in order to be within the Band. Masqueraders failing to follow these strict guidelines will be escorted out of the band.
  • CAN MY FAMILY MEMBERS/FRIENDS JUMP IN THE BAND?
    Xia International Band only allows registered masqueraders to jump in the band. Non-masqueraders may observe from the side-lines outside the band; however they will not be allowed to participate.
  • IS THERE AN AGE LIMIT TO PARTICIPATE?
    We welcome all ages, shapes, and sizes. Must be 21+ to drink. Appropriate wristbands will be given out at Mas Camp (costume pickup).
  • BAND STARTING – WHERE? WHEN?
    The starting point will be on your checklist along with our bands # of appearance in the parade lineup. Be sure to read your checklist for specific location (This will be available at costume distribution) The start time will also be confirmed in your checklist Information will also be made available on our website and all social media platforms.
  • I PRE-REGISTERED BUT MY DESIRED SECTION IS SOLD OUT, WHAT CAN I DO?
    Pre-registration guarantees you the section of your choice until June 30th , 2023, if the section is marked as sold out before the aforementioned date please reach out to support@xiainternational.com to get registered.
  • I AM NOT SURE OF THE SIZE I PICKED, WHAT SIZE WOULD YOU RECOMMEND?
    Use the size charts below as a guide.
  • WHAT ARE MY PAYMENT OPTIONS?
    All major Credit and Visa Debit cards are acceptable for Online payments. AFTERPAY:- Play Now! Pay Later! We’ve Got Afterpay Payment may be made in full or by making a down payment upon registration. We also offer the option to make additional payments. IMPORTANT – All final costume balances must be paid by SEPTEMBER 9, 2022. Costumes will be sold and deposit forfeited if balances are not paid on time.
  • CAN I GET A REFUND IF I NO LONGER WISH TO PARTICIPATE?
    No. Unfortunately XIA International does not offer refunds. Carnival costumes are customized items made to the specific measurements you provided during registration.
  • I HAVE PURCHASED A COSTUME FROM ANOTHER MASQUERADER. HOW DO I TRANSFER THE COSTUME TO MY NAME?
    XIA International can facilitate costume transfers. Please follow these steps: Ensure the seller provides XIA International with a letter authorizing them to transfer ownership to the new owner. The new owner now absorbs full responsibility as outlined in general masquerader registration. Alternatively, the original owner can send an authorization email to support@xiainternational.com from the email address used when purchasing their costume.
  • WHEN IS FINAL PAYMENT DUE?
    All final costume balances must be paid by SEPTEMBER 9, 2022.
  • IF WE PAID A PARTIAL DEPOSIT FOR OUR COSTUME, WHEN AND HOW DO WE PAY THE REMAINING BALANCE?
    9/9/23 – remaining balance is due. You can log in at any time before 9/9/23 and apply payments to your balance. We will also have IG posts, stories, and email blasts with payment reminders.
  • DO I NEED ID TO COLLECT MY COSTUME?
    Yes, you will only be given a costume with the ID of the owner as named In our system during registration/purchase online.
  • I’M UNABLE TO COLLECT MY COSTUME. CAN ANOTHER PERSON COLLECT ON MY BEHALF?
    Yes. We do provide 3rd Party Pickup. Follow the instructions in your account to facilitate. Alternatively, you can send an authorization email to xiainternational@gmail.com from the email address used when you purchased your costume.
  • WHEN IS COSTUME DISTRIBUTION?
    Mas Camp will be open October 5-7th, specific times will be released later with exact dates for each costume. You may pick up your costume on or after the specific drop date for your section. We will also have IG posts, stories, and email blasts with distribution information.
  • WHAT DO I GET WHEN I COME TO COSTUME DISTRIBUTION?
    ● Your Costume ● Complimentary Jouvert Package ● Jouvert Wristband & Ticket for Park Entry ● Carnival Sunday Wristbands (2) & Cup Important: Your costume is not complete without your wristbands! Masqueraders not wearing full costume of the section registered in along with their wristbands will be removed from the band. Failure to walk with your cup & wear provided wristband means you will be unable to obtain drinks & food (no excuses).
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